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We will close for the Christmas break at 5pm on Monday, 23rd December, and reopen at 9am on Thursday, 2nd January 2025. Our emergency call-out service for our contract customers will be available while we’re closed. For assistance, please call 01392 368830. We’d like to thank all our customers for their business and support this year. We wish everyone a very merry Christmas and a happy 2025.

Intruder alarms are commonplace and widely used to protect homes and commercial properties. With their cutting-edge technology, today's intruder alarms have evolved significantly since the 1700s when the first burglar alarm was invented. Let's delve into their history.

Animal deterrents

Before the arrival of physical burglar alarms, dogs and geese were commonly used to scare off intruders.

The first burglar alarm

An English inventor, Mr Tildsley, created the first burglar alarm in the 1700s. He mechanically linked a set of chimes to a door lock so that when anyone tried to use the wrong key, it set off the chimes.

Electronic alarm system

Over 150 years later, Augustus Pope, an American inventor, patented an electronic alarm system comprising electricity, magnets, and a bell. Pope's system used an electrical circuit that would close when triggered by a door or window opening and ring a bell. Augustus Pope sold his patent to Edward Holmes, who began manufacturing alarms in Boston. After an unsuccessful start, he grew his business by moving to Brooklyn, New York, where there was a higher crime rate.

Alarm monitoring

Holmes developed the concept of alarm monitoring, establishing the first centralised alarm monitoring system in New York City. Using telegraph cables, he linked his alarm systems directly to his offices so he could monitor them. In 1905, AT&T bought the alarm business from Holmes and developed alarm monitoring further by linking alarms to the police and fire emergency call systems.

Motion detection

In the 1970s, motion sensors using ultrasonic technology were the next major alarm innovation. An intruder tripping a sensor would cause a change in the sound and trigger the alarm. Infrared technology, introduced to alarms in the 1980s, enhanced their effectiveness and helped prevent false alarms.

Wireless alarms

The 1980s and 1990s saw the introduction of wireless intruder alarms. These systems used radio signals to connect sensors and control panels, eliminating the need for extensive wiring. Wireless alarms are more flexible than wired systems and have become the predominant type of alarm system.

Smart technology

Smart technology was introduced in the 21st century and revolutionised intruder alarms. Today's smart alarm systems are highly customisable and can integrate with other aspects of home security. They can also be controlled remotely via smartphones, tablets, or computers.

What's next for intruder alarms?

Artificial intelligence (AI) and machine learning are likely to play a significant role in the evolution of intruder alarms. AI-enabled alarm systems can analyse behaviour patterns and differentiate between false alarms (such as pet movement) and actual threats. These systems can also learn and adapt to the occupier's habits, creating more accurate and reliable alerts. Also, facial recognition and biometric technologies are becoming more prevalent in security systems. These technologies enable more precise identification of who's entering or leaving a property, which reduces false alarms and improves response times. We're excited to see where technology takes intruder alarms of the future. One thing is certain - security will continue to evolve, making our homes and businesses safer than ever before.

Fire alarms are essential for safety and a legal requirement for business premises. However, misconceptions can lead to improper use, neglect, or unnecessary expenses. Here, we debunk the most common fire alarm myths.

10 common fire alarm myths

Myth 1: Fire alarms don't need regular maintenance

Fire alarms require periodic testing and maintenance to ensure they work correctly and comply with safety regulations. Many factors, such as dust, battery corrosion, and age, can affect their performance.

Myth 2: Fire alarms last forever

Unfortunately, not. The typical lifespan of a fire alarm is 10 years. The sensors degrade over time, making the alarm less reliable. When this happens, the alarm will need replacing as it can no longer be relied upon as a safety device.

Myth 3: Only large buildings need fire alarms

Under The Regulatory Reform (Fire Safety) Order 2005, it's a legal requirement for every business premises to have a fire alarm system regardless of its size. Homes, small offices, and shops are just as vulnerable to fire as large facilities.

Myth 4: All fire alarms work the same way

There are eight categories of fire alarm systems within three core types – manual (M), life protection (L) and property protection (P). The appropriate alarm system depends on the type of premises, the building's contents, the nature of the business conducted at the premises, and the risk level.

Myth 5: Battery-operated alarms are sufficient for all properties

Battery-operated alarms are a good choice for residential properties. However, interconnected or hardwired systems are more effective and often a legal requirement for multi-occupancy or commercial properties. Interconnected alarms trigger all alarms in the building, simultaneously alerting all occupants and enabling prompt evacuation.

Myth 6: Hardwired fire alarms don't need batteries

Even hardwired systems require backup batteries in case of power outages. These batteries need regular replacement to ensure the system can operate during emergencies.

Myth 7: Fire alarms prevent fires

Fire alarms don't prevent fires but detect them early, giving people time to evacuate the building and minimising damage. A fire alarm is just one component of a fire safety plan, that should include extinguishers, sprinklers, and evacuation plans.

Myth 8: A single fire alarm is sufficient for any building

Fire safety guidelines recommend placing alarms in multiple locations, especially in large spaces or multi-level buildings.

Myth 9: False alarms are annoying, not dangerous

While false alarms can be inconvenient and annoying, they can risk complacency. Frequent false alerts can cause occupants to ignore alarms, and they may fail to respond in a real emergency.

Myth 10: Fire alarms don't need to be professionally installed

Improper installation can lead to malfunctions or coverage gaps. Professional installation ensures correct placement, configuration and adherence to local safety codes. A well-maintained and properly installed fire alarm system is a crucial part of any fire safety strategy, helping to safeguard lives and property by detecting danger early and enabling timely action. For a free, no-obligation quote for professional fire alarm installation, please call us on 01392 368830 or complete our contact form.

Your CCTV security system needs maintenance to ensure it operates effectively and provides reliable security for your property. Regular maintenance will extend the equipment's lifespan and ensure it functions when you need it most. It'll also help avoid expensive repair bills or replacement costs. Here are our tips on maintaining your CCTV security system to keep it in the best condition.

9 tips to maintain your CCTV security system

1.     Clean the camera lenses

Dirty camera lenses will affect the quality of video footage, so clean them regularly. Use a can of compressed air to blow away dirt, and gently wipe the cameras with a microfibre cloth.

2.     Check the camera's housing

Inspect the camera's housing every few months to ensure it's still watertight.

3.     Inspect the camera's position and angle

Cameras can shift over time due to wind and vibrations. Regularly check the position of each camera and adjust the angle if necessary to ensure it covers the intended area.

4.     Review the cables

Inspect all cables for signs of wear and tear, such as fraying or exposed wires. Replace any damaged cables immediately to prevent loss of power or signal. Also, check the cable connectors to ensure the camera, monitor, and other system components are receiving power.

5.     Check the power supply

Check that your CCTV system's power supply is stable regularly and always after a thunderstorm or power cut.

6.     Watch for corrosion

Frequently check the connectors for signs of corrosion. If you spot any corrosion, replace the connector immediately.

7.     Verify the system is recording

A CCTV system that isn't recording is useless! Check the recording system at least monthly but more frequently if you can.

8.     Set the correct timestamp

Power outages can disrupt the timestamp settings of your CCTV system. Check the DVR/NVR is generating the correct date and time. If you need to pinpoint the time of an incident you'll need to know the timestamp is accurate.

9.     Review and manage storage

Check your recording devices' storage capacity to ensure enough space to store footage. If necessary, consider upgrading your storage. Regular maintenance of your CCTV security system is essential to protect your property effectively. Diarise these routine maintenance tasks to make sure you don't forget them. If you'd rather leave your CCTV maintenance to the experts, get in touch. We provide CCTV maintenance and servicing.

Fire extinguishers are a legal requirement for all non-domestic premises in England and Wales, but how much do you know about them? The answers to our most frequently asked questions should tell you all you need to know.

Fire extinguisher FAQs

Are fire extinguishers required by law?

In England and Wales, it’s a legal requirement to have fire extinguishers in non-domestic premises under the Regulatory Reform (Fire Safety) Order 2005 (RRO). The RRO includes guidance on how many fire extinguishers a business should have.

What is the minimum legal requirement for fire extinguishers?

The UK fire extinguisher standards (BS 5306-8) recommend a minimum of two ‘Class A’ extinguishers on every storey of your premises. Class A fire extinguishers put out wood, paper or fabric fires. Depending on your business’s equipment and fire risk, you may also need other types.

What are the different types of fire extinguishers?

There are five types of fire extinguishers:

1. Water – for fires involving wood, paper and textiles
2. Foam – for fires involving wood, paper, textiles and flammable liquids
3. Dry powder – for fires involving wood, paper, textiles, flammable liquids and gases, and electrical fires
4. CO2 – for fires involving flammable liquids and electrical fires
5. Wet chemical –for fires involving wood, paper, textiles and cooking oils and fats

What happens if you use the wrong fire extinguisher?

Using the wrong extinguisher could worsen the fire worse. It could cause electrical shock, explosion, or fire spread.

How long do fire extinguishers last?

The average lifespan of a water, foam or powder extinguisher is usually between 10 and 12 years. CO2 extinguishers require overhauling or replacing every 10 years.

How often should fire extinguishers be inspected?

The frequency of fire extinguisher inspections should be as follows: Monthly: Visual inspection to ensure the extinguisher is accessible, full, and in good condition. Annually: Basic fire extinguisher service to inspect the gauges, pins, hose, and tags to ensure they are working, check the weight and pressure, and look for any visual signs of damage. Every five years: Extended fire extinguisher service for powder, water and foam extinguishers, where the extinguisher is discharged, internally inspected and refilled. Every 10 years: All CO2 extinguishers must undergo an overhaul involving hydraulic testing of the extinguisher body and replacing the main valve.

Can fire extinguishers be reused?

Some fire extinguishers can be refilled after use. However, only a qualified professional should recharge a fire extinguisher. If you have any further questions regarding fire extinguishers or need a survey of your premises and an assessment of your fire extinguisher requirements, please call us on 01392 368830 or complete our contact form.   Image credit: Pixabay

When it comes to fire safety, there can be no shortcuts. Whether you're installing a fire alarm system to meet your legal obligations at your business premises or improve your home safety, it's crucial to use a qualified and reputable fire alarm installer. So, how do you choose a fire alarm installer with the proper credentials? Here are some suggestions of what to look for.

Accreditations

The first thing to check when selecting a fire alarm installer is their accreditation. Accreditation is an external third-party endorsement that the installer is qualified and meets the required standards. In the UK, BAFE is an independent organisation which rigorously audits and accredits suppliers in the fire protection industry. The BAFE SP203-1, Design, Installation, Commissioning and Maintenance accreditation is only awarded to providers who deliver compliant fire detection and alarm systems.

Memberships

Another way to ascertain whether a fire alarm installer maintains industry standards is to check their professional memberships. The Fire Protection Association (FPA) is the UK's leading fire safety organisation, committed to setting the highest industry standards. FPA members benefit from fire safety news, advice, training, and resources to help keep them up-to-date and industry-compliant.

Reviews

To assess a fire alarm installer's experience and reputation, check out their reviews. Independent customer reviews truly reflect a supplier's credibility and service delivery. Check the installer's website, their Google Business profile, and review platforms like Trustpilot for customer reviews. Once you've got a short list of installers in your area, it's advisable to invite at least two quotes for comparison. Each fire alarm installer should do a site visit to assess your requirements so you can meet them in person. If you need to install a fire safety system and would like a no-obligation quote, please get in touch. We have over 40 years in the industry, are BAFE SP203-1, Design, Installation, Commissioning and Maintenance accredited, and are members of the FPA.

Intruder alarms are critical to home security, yet many misconceptions surround their use and effectiveness. Here, we debunk some common myths to help you make an informed decision about protecting your home.

Common myths about home intruder alarms

Myth 1: Intruder alarms are only necessary for wealthy homes

Debunked: Intruder alarms are beneficial for homes of all sizes and values. Burglars target a wide range of properties, not just high-value ones. Any home can be a potential target, and an intruder alarm adds a vital layer of protection regardless of your home's worth.

Myth 2: Intruder alarms are too expensive

Debunked: Intruder alarms have become more affordable over the years. With various options available, homeowners can find systems that fit different budgets. Additionally, the potential savings on home insurance premiums and the deterrence of theft can offset the initial investment.

Myth 3: False alarms are common

Debunked: While false alarms are annoying, modern intruder alarms use advanced technology to minimise their occurrence. Proper installation and maintenance further reduce the likelihood of false triggers. User error, such as not securing doors and windows, is a more common cause of false alarms than system malfunction.

Myth 4: My pet will constantly trigger the alarm

Debunked: Many alarm systems now come with pet-friendly sensors that distinguish between a human intruder and a pet. These sensors are calibrated to ignore movements by animals under a certain weight, preventing unnecessary alerts caused by pets.

Myth 5: Intruder alarms are complicated to use

Debunked: Modern systems are user-friendly and often come with intuitive interfaces. Many systems can be controlled via smartphone apps, allowing users to easily arm and disarm the system, receive alerts and monitor their property remotely.

Myth 6: An intruder alarm can't prevent a break-in

Debunked: While an alarm might not physically prevent an intruder from entering, it significantly reduces the likelihood of a break-in. Visible alarm systems deter criminals who prefer easier, less risky targets. If a break-in does occur, the alarm alerts homeowners and authorities quickly, increasing the chances of catching the intruder and minimising damage or loss.

Myth 7: I live in a safe neighbourhood, so I don't need an alarm

Debunked: No neighbourhood is entirely immune to crime. Burglaries can happen anywhere, and intruders often target areas they perceive as complacent about security. An alarm system provides essential protection regardless of the neighbourhood’s perceived safety.

Myth 8: Intruder alarms are only effective when I'm not home

Debunked: Intruder alarms provide security whether you are at home or away. They can protect you from home invasions, alert you to potential dangers and provide peace of mind knowing that your property is monitored 24/7. Investing in a reliable alarm system enhances your home's security, providing peace of mind and protection for you and your loved ones. If you want to install an intruder alarm at your home and would like a no-obligation quote for professional installation, please call us on 01392 368830 or complete our contact form.

As Tamar Security celebrates its 40th birthday this year, we thought we’d look back at its history. Keith Southwell founded Tamar Security as a sole trader in 1984 when he was in his early twenties. Keith started his professional career as a maintenance electrician for a local manufacturing firm in Exmouth, East Devon. After some time, he decided on a career change and moved into the jewellery sector, training with another local company based in Exmouth town centre. In this customer-facing role, he noticed how frequently customers came into the shop commenting that they’d been burgled and had lost jewellery items. The entrepreneur in him saw an opportunity, and he decided to return to his electrician days, diversifying into the electronic security sector. A job opportunity presented itself via the local job centre, so Keith joined a national intruder alarm company as a regional installer. He worked across the South West and soon realised there was a gap in the market for a local company to provide the region with a more personal service. Keith quit his job, and Tamar Security was born. He chose the name Tamar Security as most of his work was in the Tamar region of the South West. However, the business actually established its roots in Exmouth and grew from there. It began with a shop and was followed by an office on Exmouth seafront, where several small acquisitions were made. The business eventually moved in 2012 to new offices in Exeter after acquiring Venture Security. Forty years later, Tamar Security continues to thrive and has come a long way from its initial sole trader status, now employing 22 people. One of Keith’s early apprentices, Martin Shearer, has been with the business for 23 years and is now Tamar’s Managing Director Over the years, the company has adapted many times to meet the changing nature of the security industry. We’ve expanded beyond Intruder alarms into fire safety and CCTV, constantly embracing new technology to meet the needs of our customers. However, throughout our history, one thing has remained constant – we’re a local provider delivering personal service. Here’s to the next 40 years of Tamar Security!

Our office opening times over the festive period will be as follows: Christmas Eve: 9am - 4pm Christmas Day: CLOSED Boxing Day: CLOSED Monday 27th December: CLOSED Tuesday 28th December: CLOSED Wednesday 29th December: 9am - 1pm Thursday 30th December:  9am - 1pm New Years Eve: 9am - 1pm New Years Day: CLOSED Sunday 2nd January: CLOSED Monday 3rd January: CLOSED Our normal opening hours will resume on Tuesday 4th January 2022. Our emergency call-out service for our contract customers will be available while we’re closed. For assistance, please call 01392 368830. We’d like to thank all our customers for their custom and support this year. And we wish everyone a very merry Christmas and a happy 2022.